Preparing for your delivery:
Have an adult, 18 years of age or older, be present to accept any delivery.
• For online orders, cardholder must be present with Valid ID and method of payment used during checkout for verification.
• Re-measure to make sure your new furniture will fit in your home.
• Clear the room and decide where your new furniture will be placed.
• All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.
During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department (313) 372-7179 prior to the delivery installers leaving your home.
You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout. Pick-up hours are Monday thru Friday 10am-5pm.